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W Series:
FAQ
Why does the robot make more noise and clean less efficiently than before?
The robot needs to be maintained regularly. Follow these steps to remove debris from the robot:
1.Turn off the power switch. Remove and empty the dustbin.
2.Clean the primary and high-performance filters.
3.Clean the main brush.
4.Remove and clean the side brushes.5. Remove and clean the main brush.
1.Turn off the power switch. Remove and empty the dustbin.
2.Clean the primary and high-performance filters.
3.Clean the main brush.
4.Remove and clean the side brushes.5. Remove and clean the main brush.
The robot is circling around a small area.
The side wheels may be jammed by debris. If cleaning the wheels doesn’t help, contact our customer service representatives. Please pay attention to the number of beeps in the error message when the robot shuts down.
The robot makes pulsing noise while it’s mopping.
That is the noise from the air pump. Please push down the water tank to align the valve on the water tank to the air pump.
Can not find the charging station?
The charging station is placed against the wall, each side is 0.5 meters, and there is no obstacle in the front 1.5 meters. Away from signal interference, such as router TVs,mirrors, windows, etc.
